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Privacy & Cookie Policy

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Effective date: July 18, 2026

This Privacy & Cookie Policy explains how HOF EST, LLC collects, uses and protects personal information when you visit tropicalfjord.com or get.tropicalfjord.com, join the Tropical Fjord pre-launch program, complete a VIP registration or payment, subscribe to updates, or contact us.

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1. Who We Are

The data controller responsible for this website is:

HOF EST, LLC
United States
Full business address: See our Legal Notice

Email: hello@tropicalfjord.com
Phone: +1 585-304-2883
Website: www.tropicalfjord.com

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2. Information We Collect

We may collect:

  • Your name, email address, telephone number and other contact details.

  • Information submitted through forms, registrations or customer inquiries.

  • Payment and transaction information, including the payment amount, payment status, date and transaction identifiers. Card payments are processed by Stripe. We do not receive or store your complete card details.

  • Technical information such as your IP address, browser, device, referring website and website activity.

  • Cookie and consent preferences.​

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33. How We Use Your Information

We use personal information to:

  • Operate and secure this website.

  • Manage pre-launch registrations, payments and refunds.

  • Respond to questions and provide customer support.

  • Send project updates and marketing communications when you have agreed to receive them.

  • Analyse and improve our website and advertising.

  • Comply with legal, accounting and fraud-prevention obligations.

Depending on the situation, processing is based on your consent, the performance of a contract, our legitimate business interests or a legal obligation.

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4. Service Providers

We may share information with trusted service providers that help us operate the website and pre-launch program, including:

  • Wix for website hosting and operation.

  • LaunchBoom or LaunchKit for pre-launch registrations and communications.

  • Stripe for payment processing.

  • Mailchimp for email delivery, automation and subscriber management.

  • Email, analytics and advertising providers where these services are enabled.

  • Professional advisers or public authorities where legally required.

Some providers process information in the United States or other countries. We use appropriate contractual and technical safeguards where required by applicable law.

We do not sell personal information.

 

5. Cookies

We use cookies and similar technologies for the following purposes:

  • Essential cookies: Required for website security, forms, payments and basic functionality.

  • Analytics cookies: Help us understand how visitors use the website.

  • Marketing cookies: Help us measure advertising and show relevant content.

Where required by law, analytics and marketing cookies are only activated after you give consent.

You can accept, reject or manage non-essential cookies through the cookie banner. You can change or withdraw your consent at any time through the Cookie Settings link on the website.

Blocking essential cookies may prevent certain parts of the website from working correctly.

 

6. Data Retention

We keep personal information only for as long as necessary for the purposes described above and to meet applicable legal, tax, accounting and fraud-prevention requirements.

Marketing information is retained until you unsubscribe or withdraw your consent, unless continued storage is legally required.

 

7. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information.

  • Correct inaccurate information.

  • Request deletion or restriction of processing.

  • Object to certain processing.

  • Request data portability.

  • Withdraw consent at any time.

  • Lodge a complaint with the relevant data protection authority.

To exercise your rights, contact us at hello@tropicalfjord.com.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email.

 

8. Security

We use reasonable organisational and technical measures to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

 

9. Changes to This Policy

We may update this policy when our services, providers or legal obligations change. The current version and effective date will always be published on this page.

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